The decision has been made that the Santa Boat Trips scheduled for today (10th December) WILL be running as per schedule. This is very much down to the commitment and endeavour of the volunteers (elves) and Santa who arrived early to set up and clear paths etc.
There’s snow stopping us … we are all here and up and running but we do realise that some people may find it difficult to travel to the Bonded Warehouse, though the roads do seem to be moving quite well now.
If it is absolutely necessary for you to re-book please call the office on 01384 395216 – it may be possible, depending on available remaining capacity, to move your trip to another day.
Unfortunately for those who have booked we are unable to offer refunds as we are working to the published schedule. We do operate as a Charitable Trust on a voluntary basis. We are especially keen not to disappoint the children so if you wanted to collect their present from Santa between 9.00am and 3.00pm during the week we would be happy to do so on presentation of your ticket(s).
We are sorry for any disappointment that you may have encountered, but clearly this is fully down to the extreme weather conditions.